enthusiasmiccoral.com is committed to providing a satisfactory shopping experience for every customer. If you have any issues with the size, quality, or other aspects of your purchased women's sportswear, T-shirts, jeans, or other items that qualify for return or exchange, you can submit an application according to the following return and exchange policy.
Return/Exchange Period: You can contact us to apply for a return or exchange within 30 days of receiving the goods. When applying for a return or exchange, please ensure the item is unused and retains its original packaging, product tags, and related accessories.
Return/Exchange Conditions: Items meeting the following conditions can be returned or exchanged: The item has a quality problem, is damaged, or the wrong item was received; the item does not match the order information; the item is unused, unwashed, and in its original condition.
The following items may not be eligible for return or exchange: Items that have been used, washed, altered, or damaged due to personal reasons; items missing product tags or packaging; items exceeding the specified application period.
Return Process: To apply for a return or exchange, please contact customer service through the contact information provided on the website and provide your order information and relevant product photos. We will review your application after receiving it and inform you of the subsequent processing method.
Return Shipping Costs
If an item needs to be returned due to quality issues, wrong item shipped, or damage during transit, we will cover the corresponding return shipping costs.
If the return or exchange is due to personal reasons (e.g., incorrect size selection, dislike of style, etc.), the return shipping costs are usually borne by the customer.
Refund Processing
Once the returned item is approved and received, we will process the refund within the specified time. The refund amount will be returned to the original payment account; the specific arrival time may vary depending on the processing speed of the payment institution.
Exchange Policy
To exchange an item, please submit an exchange request first. Exchanged items will be processed after confirming that the returned item meets the exchange requirements; the specific time depends on inventory and logistics arrangements.
We reserve the right to review return and exchange requests based on actual circumstances and always provide after-sales support to customers in a fair and transparent manner.
Company Name: Enthusiastic Coral LLC
Address: 2008 N 55th Dr Phoenix AZ 85035
Phone: +1 6233202880
Email: anna@enthusiasticcoral.com